{"id":11830,"date":"2014-03-26T16:13:32","date_gmt":"2014-03-26T16:13:32","guid":{"rendered":"http:\/\/www.ratedpeople.com\/c\/?page_id=11830"},"modified":"2016-05-27T15:47:59","modified_gmt":"2016-05-27T14:47:59","slug":"ratings-2","status":"publish","type":"page","link":"\/c\/how-it-works\/ratings-2","title":{"rendered":"How our ratings work"},"content":{"rendered":"<p>Our aim is to be the go-to place for trusted, local tradespeople and our reviews and ratings are a key part of that. The more ratings and reviews we build up for our tradespeople, the more informed a decision you as a homeowner can make.<\/p>\n<h2>What do we mean by a rating?<\/h2>\n<p>Our ratings are an aggregate score of all the ratings a tradesperson receives, marked out of 5, given to them by our homeowners. The criteria for ratings are quality, value and reliability.<br \/>\nThe higher the rating, the better.<\/p>\n<h2>What do we mean by a review?<\/h2>\n<p>Reviews are comments that homeowners can leave to provide more detail about their experience with a tradesperson.<\/p>\n<p>Unlike other services, only customers who have found their local tradesperson through us are able to leave a rating and review for that tradesperson. This means they\u2019re always based on the genuine, real experiences of other homeowners.<\/p>\n<h3>Here\u2019s a few key points about our ratings and reviews:<\/h3>\n<ul class=\"list list--bullet list--paragraph-like\">\n<li>Every time we connect you with a local tradesperson we\u2019ll send you the profile page of that tradesperson by SMS and email. We always recommend using these to help make a decision as to who is the best person for the job.<\/li>\n<li>\nRatings can be updated by the homeowner. This can happen during big jobs spanning many months, on-going regular work or when any issues are resolved.<\/li>\n<li>A homeowner can leave a review for a tradesperson once they\u2019ve received a quote.<\/li>\n<li>Tradespeople can respond to the reviews they receive.<\/li>\n<\/ul>\n<p>If you have further questions about how our service works, please contact us at <a href=\"mailto:support@ratedpeople.com\">support@ratedpeople.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our aim is to be the go-to place for trusted, local tradespeople and our reviews and ratings are a key part of that. The more ratings and reviews we build up for our tradespeople, the more informed a decision you as a homeowner can make. What do we mean by a rating? Our ratings are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":42,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"2016-standard-page-sidebar.php","meta":[],"_links":{"self":[{"href":"\/c\/wp-json\/wp\/v2\/pages\/11830"}],"collection":[{"href":"\/c\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"\/c\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"\/c\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"\/c\/wp-json\/wp\/v2\/comments?post=11830"}],"version-history":[{"count":5,"href":"\/c\/wp-json\/wp\/v2\/pages\/11830\/revisions"}],"predecessor-version":[{"id":13851,"href":"\/c\/wp-json\/wp\/v2\/pages\/11830\/revisions\/13851"}],"up":[{"embeddable":true,"href":"\/c\/wp-json\/wp\/v2\/pages\/42"}],"wp:attachment":[{"href":"\/c\/wp-json\/wp\/v2\/media?parent=11830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}